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Good-Bot  Bad-Bot: Addressing bias in chatbots and public health information    
  • Natarajan Ganesan,
  • Thanemozhi G. Natarajan
Natarajan Ganesan
Queromatics

Corresponding Author:[email protected]

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Thanemozhi G. Natarajan
Queromatics
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Abstract

The proliferation of chatbots in recent months has raised concerns about the potential for bias in these conversations. This is especially true when it comes to public health topics, where accurate and unbiased information is essential. Herein, the focus is on the issue of bias in chatbot conversations using oral contraceptive pills (OCPs) as an example. By raising awareness about this issue and emphasizing the need for critical evaluation, we can empower individuals to navigate the digital landscape with confidence and make informed decisions about their health.
2023Published in SSRN Electronic Journal. https://dx.doi.org/10.2139/ssrn.4520201