Human-Centric Design and Service Engineering: integrating technology,
ethics and creativity
Abstract
In this article we consider the implications and effects of the
evolution of technology in the design process and its consequences, we
explore different points of view on how to use or integrate technology
in the design process, as well as how to adapt to the design cycle. of
software development, new methodologies specific to designers and that
have emerged as a result of the paradigm shift from product to service.
New technologies provide new creative places and sources of inspiration
for designers; however, the future and evolution of design is not just
about the use of new technologies; the new century implies a paradigm
shift that is general and also affects all disciplines related to
technology (for example, engineering, medicine, education, law, social
sciences and humanities). The causes of the situation in which some of
these disciplines find themselves (e.g., design and art) are currently
outside the discipline itself and are mainly found in other areas such
as social changes due, for example, to technological development.
Therefore, it is crucial that changes in vision and social and human
points of view are taken into account to influence new models and
methodologies in software engineering. For elo we start from the
assumption that programming, like natural language, is an “object to
think about”, which makes it an outstanding challenge for humanists and
a way to rethink the way information technologies are used..
