Roger Coe Eddy added Three_narrative_descriptions_of_events__.tex  almost 8 years ago

Commit id: cb265f7015a316c5ebed675a9fdcc6605cfcf7ef

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Three narrative descriptions of events in health care presented here have a common element. Narrative descriptions may contain common words, concepts or ideas that are explicit. Unexpected relationships can also be found in the process of writing down, reading over, thinking about and editing. The selection of key words placed in the section Knowledge Base allows searching on those key words for a different purposes:  • Classification  • Teaching  • Connection to an academic discipline  • Forgiving oneself and remembering adverse events • A personal journal  • A knowledge base  • Other linkages  These three examples have a common, but loose linkage around the concept of time pressure in current clinical settings. One is an example of a dangerous “near miss”, another an example of unfortunate but corrected communication, and the third an example of policy or work rules designed to improve communication and found perhaps to have beneficial consequences of decreased patient anxiety and improved staff morale. Take together (and they would not be linked had they not been collected) they illustrate the complexity of events in contemporary work settings of which health care is just one example.