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Keywords are added for future categorization or teaching. \emph{WorkPoints} \marginnote{WorkPoints is written in CamelCase to emphasize text has special meaning in our methodology. Wikipedia on CamelCase: \url{https://en.wikipedia.org/wiki/CamelCase}} could indicate ideas to be explored, related concepts, or plans of action or solution. The rather complicated template embraces and clarifies complex situations The final tool was called a Complex Context Critical Incident Report (CCCIR).   While users can rapidly learn to use such a template a simplified unit was needed for self-training in close observation and participant observation. Repetitive use also increases recall, associations, and resolves minor impasse.   \pagebreak  We call these SwampNotes and they are based on a short (300-400 word) note card. \marginnote{A description of the program that illustrates how word of mouth transmission, clever personal devices and advanced program design support community education and development can be found at \url{www.literacybridge.com}}  While computers speed up these tools, all that is necessary is pencil and paper. We hope these tools may be useful in worlds as different as academic medical centers and pre-literate tribal societies. \textit{Literacy Bridge} a clever and effective program produces changes in maternal and child health and agriculture by supporting communication with spoken word devices.  \marginnote{A description of the program that illustrates how word of mouth transmission, clever personal devices and advanced program design support community education and development can be found at \url{www.literacybridge.com}}  \subsection{Complexity}  Complex systems have multiple parts. Human use the technical parts and interact with other humans, introducing communication. All this is in constant change over time. I stumbled upon this example on the internet. We could consider the magnets as non-human parts of the system, marbles as humans, and sticks and pieces of wood as designed control factors to keep the components in a safe range. We can see there are many ways things can go wrong and how hard it is to modify one part without unexpected results elsewhere. \marginnote{Marbles and Magnets \url{http://www.eetimes.com/author.asp?section_id=216&doc_id=1329692}}