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We asked users of our reflection tools to include any possible relevant associations: what comes to mind, even if it was a tune, a book, a movie, a distant memory of an event. \cite{Devlin2014}  Keywords are added for future categorization or teaching. \emph{WorkPoints} \marginnote{WorkPoints is written in CamelCase to emphasize text has special meaning in our methodology. Wikipedia on CamelCase:{   \url{https://en.wikipedia.org/wiki/CamelCase}} could indicate ideas to be explored, related concepts, or plans of action or solution.}  The rather complicated template embraces and clarifies complex situations The final tool was called a Complex Context Critical Incident Report (CCCIR).   While with some support even naive users can rapidly learn to use such a template a simplified unit was needed for self-training in close observation and participant observation. Repetitive use also increases recall, associations, and resolves minor impasse. We have some optimism that a future system could be developed utilizing more productively the world wide web, social media and hypertext elements.