deletions | additions       diff --git a/Three_narrative_descriptions_of_events__.tex b/Three_narrative_descriptions_of_events__.tex  index 67e4c5d..7d17256 100644  --- a/Three_narrative_descriptions_of_events__.tex  +++ b/Three_narrative_descriptions_of_events__.tex 
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\begin{itemize}  \item{Classification} \cite {Woolf_2004}  \item{Teaching} [will be an online reference to "Roger Coe Eddy, Surviving a Psychotherapy Career, Keynote Presentation] \cite {Raingruber_2003}  \item{Connection to an academic discipline \cite{Hutchins_2010}} \cite {Hutchins_2010}}  \item{A personal journal \cite{Lea_Gaydos_2005}, social networking \cite{Eysenbach_2008}} \cite {Eysenbach_2008}}  \item{A knowledge base} [will be online reference to Roger Coe Eddy, A Personal Knowledge Base]  \item{Forgiving oneself \cite {Bosk_2003} and remembering adverse events} \cite {Krasner_2009}  \item{Other linkages, web pages, references}  \end{itemize}  These three examples have a common, but loose loose,  linkage around the concept of time pressure in current clinical settings. One is an example of a dangerous “near miss”, another an example of unfortunate but corrected communication, and the third an example of policy or work rules designed to improve communication and found perhaps to have beneficial consequences of decreased patient anxiety and improved staff morale. Take together (and they would not be linked had they not been collected) they illustrate the complexity of events in contemporary work settings of which health care is just one example. The references in these Narrative Reports were included by the user as relevant papers found in his/her mind or in a literature search. It is helpful to find some support for thoughts about reported events.