Transforming Chronic Disease Management with Chatbots: Key Use Cases for
Personalized and Cost-effective Care
Abstract
Globally, the problem of chronic diseases like diabetes, hypertension,
and heart disease is getting worse. These diseases have a significant
impact on patients and healthcare systems. Innovative technologies like
chatbots, which promise to improve the management of chronic diseases,
have emerged as potential solutions to these difficulties. Chatbots are
man- made brainpower (artificial intelligence) programs that can
recreate discussions with people and give customized and practical
consideration. The primary purposes of this study are to investigate the
most important applications of chatbots in the management of chronic
diseases, including personalized education, symptom monitoring,
medication management, and lifestyle coaching. In addition, it discusses
the potential ad- vantages and disadvantages of chatbots in the
management of chronic diseases, including the need for human oversight,
data privacy, and patient engagement. The paper concludes that, although
chatbots have the potential to transform the management of chronic
diseases by providing personalized and cost-effective care, careful
consideration of ethical, legal, and regulatory frameworks is required
for their integration into healthcare systems.