deletions | additions       diff --git a/bibliography/biblio.bib b/bibliography/biblio.bib  index 07f02b0..08d9556 100644  --- a/bibliography/biblio.bib  +++ b/bibliography/biblio.bib 
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year = {1999},  publisher = {MCB UP Ltd},  }  @article{oakland1995total,  title = {{Total quality management training: A review and suggested framework}},  author = {Oakland, John S and Waterworth, Robin D},  journal = {Total Quality Management},  volume = {6},  number = {4},  pages = {299--316},  year = {1995},  publisher = {Taylor \& Francis},  }