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volume = {14},  year = {1989},  }  @article{Albors2007,  abstract = {This article presents an analysis of the CINet survey results in Spain. Although Spain is a newcomer to Continuous Improvement (CI) practices, globalisation has stressed the need to raise the level of the firms' competitiveness in order to compete worldwide. As a consequence, the use of ISO tools has been intensely disseminated. The survey presented a modified model of CI evolution. It outlines the relevance of CI practices as a strategic tool confirming previous studies. After analysing the survey results, a factor analysis identified various critical variables. The size of the firm, management support of CI with resources, the individual CI culture, organisation structure, the use of CI tools and the experience with CI, as well as the time dedicated to CI practice, explained the sample variance. A cluster of CI excellence was detected composed of firms partially related to the automotive industry; firms with a higher CI performance also showed higher levels of productivity.},  author = {Albors, Jose and Hervas, Jose Luis},  journal = {International Journal of Technology Management},  keywords = {Spain,continuous improvement,motivation,strategy,surveys},  language = {en},  mendeley-groups = {Proyecto Claudia},  month = {feb},  publisher = {Inderscience Publishers},  title = {{CI practice in Spain: its role as a strategic tool for the firm. Empirical evidence from the CINet survey analysis}},  url = {http://www.inderscienceonline.com/doi/abs/10.1504/IJTM.2007.012267},  year = {2007},  }  @article{Terziovski2000,  abstract = {The purpose of this study was to investigate the adoption of Continuous Improvement (CI) strategies of a large random sample of Australian manufacturing firms. The study was undertaken as part of a wider international survey investigating continuous improvement practices in Australia, Denmark, Finland, Sweden, the Netherlands, and the UK. The survey was mailed to 1200 managers responsible for manufacturing organisations in Australia. A response rate of 32 per cent was obtained. The quantitative data was analysed using a Statistical Package for Social Sciences (SPSS). The data analysis revealed that the motivation to adopt CI was related to improved quality conformance, increased productivity, reduced costs, and improvement in delivery reliability. Past experiences of CI were positively correlated with the length of time the process had been in use; the breadth of its application; the percentage of employees actively involved in the program (for operators and non-operators) and training in problem solving. Therefore, the critical implication for managers is that future management development initiatives need to include strategies to assist managers with their understanding of the potential benefits of the CI process, based on “soft” management practices.},  author = {Terziovski, Mil{\'{e}} and Sohal, Amrik S},  doi = {10.1016/S0166-4972(99)00173-X},  file = {:C$\backslash$:/Users/Galford-lap/AppData/Local/Mendeley Ltd./Mendeley Desktop/Downloaded/Terziovski, Sohal - 2000 - The adoption of continuous improvement and innovation strategies in Australian manufacturing firms.pdf:pdf},  issn = {01664972},  journal = {Technovation},  keywords = {Australia,Continuous Improvements,Innovation,Manufacturing},  mendeley-groups = {Proyecto Claudia},  month = {oct},  number = {10},  pages = {539--550},  title = {{The adoption of continuous improvement and innovation strategies in Australian manufacturing firms}},  url = {http://www.sciencedirect.com/science/article/pii/S016649729900173X},  volume = {20},  year = {2000},  }