deletions | additions       diff --git a/bibliography/biblio.bib b/bibliography/biblio.bib  index 526a677..f1f2038 100644  --- a/bibliography/biblio.bib  +++ b/bibliography/biblio.bib 
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journal = {Harvard Business Review},  year = {1991},  }  @article{Evans_1996,  doi = {10.1108/13598539610117993},  url = {http://dx.doi.org/10.1108/13598539610117993},  year = {1996},  month = {apr},  publisher = {Emerald},  volume = {1},  number = {1},  pages = {62--68},  author = {James R. Evans},  title = {{Something old something new: a process view of the Baldrige criteria}},  journal = {International Journal of Quality Science},  }