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publisher = {Recognition Technologies Users Association},  isbn = {9780943072012},  }  @article{Holley_2009,  title = {{How Good Can It Get?}},  volume = {15},  issn = {1082-9873},  url = {http://dx.doi.org/10.1045/march2009-holley},  doi = {10.1045/march2009-holley},  number = {3/4},  journal = {D-Lib Magazine},  publisher = {CNRI Acct},  author = {Holley, Rose},  year = {2009},  month = {Mar},  }