deletions | additions       diff --git a/bibliography/biblio.bib b/bibliography/biblio.bib  index 8b0d515..f3e7513 100644  --- a/bibliography/biblio.bib  +++ b/bibliography/biblio.bib 
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title = {{Improving business processes for increased operational efficiency: a case study}},  journal = {Journal of Manufacturing Technology Management},  }  @article{david2000drilled,  title = {{Drilled in kaizen}},  author = {David, Ian},  journal = {Professional Engineering},  volume = {13},  number = {9},  pages = {30--1},  year = {2000},  }