deletions | additions       diff --git a/bibliography/biblio.bib b/bibliography/biblio.bib  index 5344afb..5b1e436 100644  --- a/bibliography/biblio.bib  +++ b/bibliography/biblio.bib 
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year = {2009},  publisher = {Intangible Capital},  }  @article{Rich_2003,  doi = {10.1108/01443570310458447},  url = {http://dx.doi.org/10.1108/01443570310458447},  year = {2003},  month = {feb},  publisher = {Emerald},  volume = {23},  number = {2},  pages = {185--199},  author = {Nick Rich and Nicola Bateman},  title = {{Companies' perceptions of inhibitors and enablers for process improvement activities}},  journal = {Int Jrnl of Op {\&} Prod Mnagemnt},  }