deletions | additions       diff --git a/bibliography/biblio.bib b/bibliography/biblio.bib  index 61730bd..be78a01 100644  --- a/bibliography/biblio.bib  +++ b/bibliography/biblio.bib 
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year = {1997},  publisher = {Penton Publishing},  }  @article{Montabon_2005,  doi = {10.1080/14783360500235876},  url = {http://dx.doi.org/10.1080/14783360500235876},  year = {2005},  month = {dec},  publisher = {Informa {UK} Limited},  volume = {16},  number = {10},  pages = {1139--1147},  author = {Frank Montabon},  title = {{Using kaizen events for back office processes: the recruitment of frontline supervisor co-ops}},  journal = {Total Quality Management {\&} Business Excellence},  }