deletions | additions       diff --git a/bibliography/biblio.bib b/bibliography/biblio.bib  index d9e1d83..8c1dc16 100644  --- a/bibliography/biblio.bib  +++ b/bibliography/biblio.bib 
...
journal = {New York, ltd: McGraw-Hill},  year = {1986},  }  @article{Dale_1997,  doi = {10.1080/0954412979406},  url = {http://dx.doi.org/10.1080/0954412979406},  year = {1997},  month = {dec},  publisher = {Informa {UK} Limited},  volume = {8},  number = {6},  pages = {395--408},  author = {B. G. Dale and R. J. Boaden and M. Wilcox and R. E. Mcquater},  title = {{Total quality management sustaining audit tool: Description and use}},  journal = {Total Quality Management},  }