deletions | additions       diff --git a/bibliography/biblio.bib b/bibliography/biblio.bib  index be78a01..faa4897 100644  --- a/bibliography/biblio.bib  +++ b/bibliography/biblio.bib 
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title = {{Using kaizen events for back office processes: the recruitment of frontline supervisor co-ops}},  journal = {Total Quality Management {\&} Business Excellence},  }  @article{cuscela1998kaizen,  title = {{Kaizen blitz attacks work processes at Dana Corp}},  author = {Cuscela, Kristin N},  journal = {IIE solutions},  volume = {29},  number = {4},  pages = {29--32},  year = {1998},  publisher = {Institute of Industrial Engineers, Inc.(IIE)},  }