deletions | additions       diff --git a/bibliography/biblio.bib b/bibliography/biblio.bib  index ddbff4d..765a845 100644  --- a/bibliography/biblio.bib  +++ b/bibliography/biblio.bib 
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year = {1998},  publisher = {American Production \& Inventory Control Society, Inc.},  }  @article{glover2013characteristics,  title = {{Characteristics of established kaizen event programs: an empirical study}},  author = {Glover, Wiljeana J and Liu, Wen-Hsing and Farris, Jennifer A and Van Aken, Eileen M},  journal = {International Journal of Operations \& Production Management},  volume = {33},  number = {9},  pages = {1166--1201},  year = {2013},  publisher = {Emerald Group Publishing Limited},  }