Arin Basu edited summary.tex  almost 9 years ago

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\textit{Summary or Abstract of the Paper} \textit{Abstract}  The purpose of We argue in  this paper is to present our thesis that, in ensuring India that  as a "soft power" in the world, she India  is alsoresponsive and  responsible to protect ensure  the health of the citizens. Two significant phenomena since mid-1990s in India helped to establish India's emergent role as a soft power in the world. First, Indian entrepreneurs established "call "business process outsourcing  centres" which (BPO) that  served as back offices to the developed world; countries;  second, an associated increase in due to  the Y2K crisis,  migration of Indians from India abroad occurred. to overseas increased.  Both contributed to India's economic growth and establishment of India as a "soft power". In both  the call centres and settlement in offices abroad,  technologically articulate young Indians came in contact with clients and life stresses  in the developed countries.This work involved working long night hours interacting with clients from a different culture. In turn, just before 2000, due to the Y2K threat, the developed countries employed young programmers from India leading to migration of Indians. This too brought Indians in contact with foreign clients and changed lifestyles. Both contributed to India's emergence as a global soft power.  These in turn led to personal,  social and public health related changes challenges  for Indians everywhere. We present the findings from a survey conducted in Bengaluru, India and highlight health issues related to stress and work associated with call centre and busines process outsourcing. BPO.  We also draw a parallel of health effects observed among Indians ina survey conducted in  Auckland DHB region in New Zealand. NZ.  In the light of these findings, we discuss the broader question how should India address health issues to create a better environment for its own citizen while it realises its aspiration as a soft power.