this is for holding javascript data
Arin Basu edited summary.tex
almost 9 years ago
Commit id: 76c093c88b176e6eedf13232b79826010129c2e8
deletions | additions
diff --git a/summary.tex b/summary.tex
index d711f32..5edfaa0 100644
--- a/summary.tex
+++ b/summary.tex
...
\textit{Abstract}
We argue in this paper that as India is emerging to assert her "soft power" by influencing other countries, she is also becoming increasingly connected to the rest of the world. In turn, this interaction has resulted in a unique occupational/population health
issue. situation that warrants examination.
Two significant developments since mid-1990s in India helped to establish India's pre-eminent position as an influencer. First, Indian entrepreneurs established "business process outsourcing centres" (BPO and Call Centres) that served back offices to the developed countries; second, the Y2K crisis provided opportunities to Information Technology literate Indians find overseas jobs. Both phenomena contributed to India's economic growth but also exposed Indians to life stresses in the developed countries. In call centres, Indians were exposed to additional burdens of working in night hours and stresses of interaction with clients from a foreign country and meeting their demands. How call centres
treated treat the employees in India became
an important issue in the a topic of occupational well-being of Indians.
We present our findings from a survey conducted in Bengaluru, India and highlight health issues related to stress and work associated with BPO. We also draw a parallel with a survey of health effects observed among Indians and compared with other immigrants in Auckland DHB region in New Zealand. In the light of these findings, we discuss the broader question how should India address health issues to create a better environment for its own citizens even as it realises its aspiration as a global soft power.
...