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An exploratory field work from January 2010 to April 2012, involving interviews and observations, 25 formal semi-structured interviews with calling agent were conducted in English and each lasted about one hour each. Respondents were chosen randomly, samples were not gender specific but according to occupational level. Most of the respondents were young, highly educated and a mix of rural and urban.  Finally bringing the relevance of the study to the present present,  a few facts need to be mentioned. A case study conducted by Jayapal Dinesh Raja, Sanjeev kumar Bhasin for The Indian Journal of Community Medicine, on 'The Physical & Mental Health of Call Center Employees'- Vol, 39/Issue 3/page-175-177, 2014, in New Delhi, found that BPO employees were more health affected ,i.e more stressed 58.3% vs 19.3% ,more depressed 62.9% vs 4,6% and more anxious 33.9%vs 1.4% as compared to non BPO workers. But it is to the credit of the multinationals and humongous IT companies who very well are aware of the status of employees health and how they are being adversely affected due to this dramatic change in their life styles. As it is almost impossible to reduce the workload and increase the time, the only option left is to increase the energy level within the employees. For this almost all IT companies today have a 'Destress Zone', where one is compulsorily made to meditate and practise yoga. Indic spirituality offers plenty of ways of rejuvenating oneself. It's time the ITES/BPO workforce learn the art of dropping the world for a few minutes every day before it drops them. And its rejuvenating effect can only make the workforce better players in the world of information & Technology. Let us hope they learn how to overcome stress, killing stress before stress kills this entire IT enabled generation of highly skilled and highly educated workforce.  According to NASSCOM , in 2015, India's Information Technology & Buisness Process Management (IT-BPM)industry will add $12-15 billion incremental revenue, to existing industry revenues of & 118 billion .NASSCOM reports also stated that the industry added 160,000 employees , out of this women had a 32 % share and provide direct employment to 3.1 million people and indirect employment to 10 million people- a single job created directly in ITES segment results in additional three jobs indirectly in the related services such as security, transport & catering etc thereby creating more than 8.1 million jobs by the end of 2015 making India World's largest employable pool. India is the only country to offer full spectrum of ITES/BPO services, add to that India continuing to be the lowest cost location for IT domain.  BUT AT WHAT COST!!!  References:     *Health statistics quoted from on site survey available at University Grants Commission, Major Project submitted in 2013 on "Language Competency, Gender Representation, Cultural Acclimatization In the ITES/BPO Workforce - A Study of 5 States in India'