Arin Basu edited purpose.tex  almost 9 years ago

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\subsection{Purpose}  The purpose of this paper is to develop an interdisciplinary perspective of studying the phenomonemon of illnesses experienced by people of Indian origin in a foreign country of their adoption and compare and contrast the likelihood of illnesses experienced in their own country when they are faced under alienated working conditions.  This project undertakes the experiences of Workforce in the emerging Buisness Process Oursourcing (BPO) and Information Technology Enabled Services(ITES) working in customer care services for globally outsourced global entities. The four Indian States (Karnataka/ Delhi/ Maharastra/Andhra)case studies and survey give a certain insight into their 'health impact' due to the changes in their life and working patterns apart from many other parameters.  Global organizations have always preferred outsourcing Call Center Services in India, when compared to outsourcing to China, Phillipines, Malaysia and other Asian countries, because of a variety of advantages that other countries do not offer.India has been able to effectively meet the growing international demand for Call Center Outsourcing Services(CCOS)