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\subsection{Results}  A BPO service center is traditionally defined as a 'physical location where calls are either placed or received in a high volume for sales, marketing, customer service, telemarketing, technical support for other specialized business activities.It is however best described as a place where hundreds or thousands of youngsters sitting together in a large room separated by cubical walls, always under stress for orders to be placed or complaints to be resolved. It operates to provide round the clock and year round service. 
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  *Statistics available at NASSCOM-McKinsey report- http//www.mcKinsey.com/location/India/mcKinseyon india/pdf/nasscom