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title = {{Integrating groupware and process technologies in the Oz environment}},  booktitle = {Proceedings. Ninth International Software Process Workshop},  }  @incollection{Ben_Shaul_1998,  doi = {10.1007/978-1-4615-5441-7_5},  url = {http://dx.doi.org/10.1007/978-1-4615-5441-7_5},  year = {1998},  publisher = {Springer {US}},  pages = {97--132},  author = {Israel Z. Ben-Shaul and Gail E. Kaiser},  title = {{Federating Process-Centered Environments: The Oz Experience}},  booktitle = {Process Technology},  }