Abstract
Education activities have embraced difficulties and challenges in
managing their students who reside at respective learning institutions
since the outbreak of the COVID-19 pandemic. with this age of digital
information flow, anyone can share any information related to any issue
and in any way they want because of the free access to information that
is proving to be inalienable. The main aim of this paper is to find out
the strategies that students used in managing COVID-19 miss information
during the present Covid crisis. The study uses the situational crisis
communication (SCCT) theory to help in guiding the study and explaining
the strategies that might have adopted by students in distancing
themselves from the fake news regarding the Covid crisis to survive at
campus with the right information. A qualitative research approach using
the interview as the method with an interview schedule as the tool for
data collection was used in this study. Responses were extracted from
IIUM students for this study. The findings of the study reveal that
students used both university sources and social media to get relevant
information related to Covid19. Also, to counter miss information, they
would check with the information supplied by the university to counter
the fake news that was circulating regarding the Covid crisis. The
situational crisis communication theory guided the study well.