Methods
A Qualtrics survey consisting of nine questions was sent to all FHA sites that provided outpatient iron therapy: Abbotsford Regional Hospital and Cancer Center (ARHCC), BH, Chilliwack General Hospital (CGH), Delta Hospital (DH), ERH, Fraser Canyon Hospital (FCC), Jim Pattison Outpatient Care Center and Surgical Center (JPOCSC), Langley Memorial Hospital (LMH), MMH, Peach Arch Hospital (PAH), Royal Columbian Hospital (RCH) and Ridge Meadows Hospital (RMH). These hospitals range in size from small community hospitals to large tertiary care centers. Survey recipients were registered nurses designated as the unit Patient Care Coordinator (PCC). The manager, unit clerk or a bedside nurse was delegated to complete the survey if a PCC was not available. Information regarding factors that are considered in triaging iron referrals, wait time duration and other services that may influence iron infusion wait times was collected. See Appendix 1 for full details.