Conclusions
The survey provided insight into the factors that lead to wait times in
outpatient clinics. Specific insight was gained on factors related to
outpatient iron infusions. Wait time reduction could likely be the
result of utilizing a SSO displaying information in a convenient manner
rather than the addition of an expensive drug, iron isomaltoside, to
formulary. We recommend that other jurisdictions consider process
improvements first, as an important way to improve wait times in
ambulatory care clinics.
References
None