Negative experiences
Participants have expressed their frustrations to internet connectivity problem as their negative experience in the online course. Their enthusiasm and excitement are lost whenever they are experiencing intermittent connection. There is even a point like in the case of Ann who was disconnected in the middle of the discussion, and Julie who was furious with the connectivity problem as she is “very much angry when the internet connection is very bad when the session is starting because she cannot listen attentively to the instructor”.
“Bad internet connection is frustrating since I don’t want to miss even a minute of discussion.” – P4 “The only negative thing I experienced while taking the program is the slow internet connection which I think, most of us experience most of the time, hampering us from the best learning possibilities we could cultivate from this program.”-P14
Other negative experiences mentioned by the participants are the non-compliance of their co-participants in the zoom meeting etiquette such as the noise interferences and non-turning off of microphone which captures the noise background from the participants in the meeting.
“First, unstable internet connection. Second, noise interferences of the environment, and the likes.”-P15