Negative experiences
Participants have expressed their frustrations to internet connectivity
problem as their negative experience in the online course. Their
enthusiasm and excitement are lost whenever they are experiencing
intermittent connection. There is even a point like in the case of Ann
who was disconnected in the middle of the discussion, and Julie who was
furious with the connectivity problem as she is “very much angry when
the internet connection is very bad when the session is starting because
she cannot listen attentively to the instructor”.
“Bad internet connection is frustrating since I don’t want to miss even
a minute of discussion.” – P4
“The only negative thing I experienced while taking the program is the
slow internet connection which I think, most of us experience most of
the time, hampering us from the best learning possibilities we could
cultivate from this program.”-P14
Other negative experiences mentioned by the participants are the
non-compliance of their co-participants in the zoom meeting etiquette
such as the noise interferences and non-turning off of microphone which
captures the noise background from the participants in the meeting.
“First, unstable internet connection. Second, noise interferences of
the environment, and the likes.”-P15