Automating Business Processes |
Streamlining routine tasks using AI |
Amazon’s AI-driven warehouses |
Davenport & Ronanki,
2018 |
Gaining Insight Through Data Analysis |
Uncovering patterns in data for
better decision-making |
Netflix’s recommendation engine |
Davenport &
Ronanki, 2018 |
Engaging with Customers and Employees |
Enhancing stakeholder
interactions using AI |
Chatbots on websites |
Davenport & Ronanki,
2018 |
Building an AI-Powered Organization |
Creating a holistic strategy with
tech, people & processes |
- |
Fountaine, McCarthy, & Saleh,
2019 |