1. Insufficient awareness regarding the role of medical
informatics and e-health in the advancement of healthcare services
persists.
Concerns abound regarding the potential misalignment between supply and
demand, whereby barriers to patient acceptance and utilization of
e-health applications contribute to investment failures by healthcare
providers25-26. Many e-health initiatives
encounter challenges in finding their niche in the market and sustaining
demand among the target audience27 . This
predicament, which entails higher investments and risks compared to
traditional diagnostic and treatment elements, represents a prevalent
issue in e-health applications28 .
Multiple factors contribute to the inadequate adoption of e-health
initiatives by patient groups. These factors include patients’ limited
awareness of e-appointment services, prevailing underappreciation of
novel online services among the majority of patients, incongruity
between telemedicine services and patients’ preferences for verbal
communication, as well as certain technical limitations associated with
the provided service29 .
It comes as no surprise that physicians frequently harbor uncertainties
regarding the quality of e-health applications and face challenges in
determining which ones to recommend to their
patients30 . This finding underscores the
imperative for a more patient-centered and personalized approach to
e-health, one that considers individual needs and tailors practices
accordingly31 .