1. The implementation of e-health services brings forth perceived
and quantifiable benefits, including quantitative advantages and
financial-economic gains.
Historically, information technology (IT) products catering to
healthcare providers were primarily tailored for large-scale
organizations, entailing significant costs. However, recent
technological advancements have fostered increased affordability and
improved content accessibility of IT applications for primary care
physicians2 .
Various information technologies, such as electronic health records,
e-prescribing, decision support systems, electronic chronic disease
management applications, and drug and biological product barcoding, have
demonstrated their potential in curbing healthcare expenses and reducing
medical errors3 .
In order for e-health applications to attain widespread adoption and
facilitate a patient-centered care approach that is holistic and
comprehensive, it is imperative that these e-health products are easily
accessible and tailored to suit individual patients’
needs4 .