1. The implementation of e-health services brings forth perceived and quantifiable benefits, including quantitative advantages and financial-economic gains.
Historically, information technology (IT) products catering to healthcare providers were primarily tailored for large-scale organizations, entailing significant costs. However, recent technological advancements have fostered increased affordability and improved content accessibility of IT applications for primary care physicians2 .
Various information technologies, such as electronic health records, e-prescribing, decision support systems, electronic chronic disease management applications, and drug and biological product barcoding, have demonstrated their potential in curbing healthcare expenses and reducing medical errors3 .
In order for e-health applications to attain widespread adoption and facilitate a patient-centered care approach that is holistic and comprehensive, it is imperative that these e-health products are easily accessible and tailored to suit individual patients’ needs4 .