INTRODUCTION

Post-cesarean section pain is a common cause of acute pain in obstetrics, although pain relief and patient satisfaction are still inadequate in many cases (1). A global element of health care management has become measuring maternal satisfaction states that a basic indicator of the quality of care is maternal satisfaction (2). In order to fully understand the satisfaction of post-C/S pain management, it is imperative to identify factors influencing satisfaction with pain management among mothers (3).Maternal satisfaction with postoperative pain management is the result of satisfaction with the care process and care outcome which include waiting time, provision of information, access, and adequacy of care (4, 6). Maternal satisfaction with pain management generally encompassed both psychosocial and technical aspects of care, strongly associated with effective pain management (7).
Patient satisfaction is one of the essential indicators of health management which can help improve the quality of service in healthcare settings. Thus, the current study was aimed at determining the extent of maternal satisfaction after c/s with pain management at Debere Markose Specialized Comprehensive Hospital. The findings of the study should help upper-level health management, in particular those overseeing health institutions in the country by providing a better understanding of hospitals.
Patient satisfaction with post-operative pain management still remains a common problem in health care (2). However, despite persistent pain for most patients in clinical contexts, pain management has received astonishingly little attention from healthcare professionals, due to unrealistic patient satisfaction with pain management services (8)
Maternal‟ satisfaction with postoperative pain is crucial to measure the performance and success of healthcare institutions. To provide a standard of practice in pain management, and reduce the cost of dissatisfaction it is necessary to identify patient outcomes in terms of patients‟ self-reports of pain management satisfaction (13).
Prior studies in our county related to postoperative pain management were mainly focused on the prevalence of postoperative pain intensity. During my search, there was no evidence that shows the magnitude of maternal satisfaction with postoperative pain management in the study area. The available evidence in different set up and participants might affect the level of maternal satisfaction. This study might play an important role in this case as a baseline for the next research to be done in this area, to resolve the problems of maternal dissatisfaction.