Abstract
Occupational stress among health care workers (HCWs) is increasing due
to the development of health services and occupational sensitivity. The
aim of this study was to identify a mental health promotion model to
reduce occupational stress among HCWs. This was a qualitative study, and
its findings were the result of semi-structured interviews and focus
groups with HCWs working in primary health care centers and superiors.
Data analysis was done using the approach of inductive and deductive
thematic analysis. For this study, the Precede-Proceed model and the Job
Demands-Resource (JD-R) model were used. It was found that the origin of
workplace stress is environmental and individual in nature. Furthermore,
predisposing, reinforcing and empowering factors are necessary to
control occupational stress with individual, social and organizational
approaches. Finally, to create change and stress interventions in the
workplace, it is necessary to formulate policies to deal with
occupational stress and develop stress coping techniques. This study
introduces a comprehensive conceptual model for promoting mental health
in the workplace with individual, social, organizational and educational
approaches in stressful occupations. Therefore, it enables researchers
and employers to further understand the different dimensions of
occupational stress in HCWs, interventions do the purposeful.
KEYWORDS: occupational stress, health care worker, mental
health promotion model at work, qualitative study, Precede-Proceed
model, Job Demands-Resource (JD-R) model