Source: 1, 5
Digital healthcare services have several advantages as well as
disadvantages. Electronic patient records are stored in digital archives
of hospitals. Since this information has contained private information of
individuals, it may be open to cyberattacks. If the system has been attacked, the data have been
revealed and the confidentiality has been
compromised.6 For this reason, electronic archives
should be protected and have backups to prevent the data loss and
cyberattacks. Another disadvantage of the system is limited
accessibility. If there is a problem with the internet service, the
whole system might be affected. Access to digital services might be
affected by various factors such as age, education, socioeconomic
levels, and lifestyle. There is a relationship between individuals’
technological predispositions and the use of digital health
services.7