Women refuse to open bank accounts due to long queues in banks and not being able to access a bank loan due to a lack of information and time spent in loan processing. Banks face challenges in managing queues in providing financial services. There is no evidence of research using Anylogic to address long periods spent in loan processing. This study attempts to fill the research gap by reviewing the literature, data collection, simulation run, and system mapping. The study collected secondary district-wise data from two hundred (200) bank branches in Punjab State of India and computed the average number of loans processed per day by seven banks in Punjab State India, simulation run was carried out in three experiments using the Analogic model to determine the average number of loans processing per day in India based on regular eight working hours per day by bank in India, using one credit consultant, one security specialist, one bank clerk, and one credit analyst. Both online and offline credit submission is supported by the Anylogic simulation application, and the mapping of women’s loans granted by banks in India was designed using Kumu application software. The result of the study revealed four (4) loan approval per day against the current practice of one loan approval in India for 2 to 7days. This study can guide bank stakeholders and researchers in selecting interventions to ensure customer satisfaction.