Synopsis of the main findings
The referrals to the ENT operating room decreased to 9.5% after the implementation of the suctioning facility after the first audit cycle. 9.5% of the cases required further treatment and follow-up. The OT registration for suctioning and mopping decreased to 9.5%. This audit cycle effectively achieved the anticipated outcomes in appeasing referral load and follow-up. We recommend that the suctioning apparatus should be routine equipment in the out-patient clinics and the health professionals working in OPD must be trained to mop with suctioning when indicated.