References
1 NHS England (2021) Consultant-led Referral to Treatment Waiting Times Data 2021-22. .
2 Sargsyan N., Karunaratne D., Masani A., et al. (2021) ENT Telephone Clinics During the Coronavirus Pandemic: An Analysis of 400 Telephone Consultations at a District General Hospital. Ear. Nose. Throat J. , 01455613211028091.
3 Hardman J.C., Tikka T., Paleri V., et al. Remote triage incorporating symptom-based risk stratification for suspected head and neck cancer referrals: A prospective population-based study.Cancer n/a .
4 NHS England (2022) Delivery plan for tackling the COVID-19 backlog of elective care. .
5 Vas V., North S., Rua T., et al. (2022) Delivering outpatient virtual clinics during the COVID-19 pandemic: early evaluation of clinicians’ experiences. BMJ Open Qual. 11 , e001313.
6 Hendrickson S., Witt P. & Watts A. (2021) Telephone clinics for follow-up in hand surgery: an effective model after COVID-19?Bull. R. Coll. Surg. Engl. 103 , 258–262.
7 Edwards L.M. & Parry M. (2021) Telephone consultations to manage paediatric outpatient clinics during the COVID-19 pandemic: a service evaluation. Ir. J. Med. Sci. , 1–7.
8 Zammit M., Siau R., Williams C., et al. (2020) Patient satisfaction from ENT telephone consultations during the coronavirus disease 2019 pandemic. J. Laryngol. Otol. 134 , 992–997.
9 Swaminathan R., Mughal Z. & Phillips D. (2022) Telephone Consultation in Otorhinolaryngology During the Coronavirus Disease 2019 Pandemic: a Cross-sectional Analysis of Effectiveness and Satisfaction for Patients and Clinicians. Sn Compr. Clin. Med. 4 , 36.
10 Metcalfe C., Dogan M., Glazzard N., et al. (2022) Introduction of a novel telescopic pathway to streamline 2-week-wait suspected head and neck cancer referrals and improve efficiency: A prospective service evaluation. Laryngoscope Investig. Otolaryngol. 7 , 117–124.
11 Meinke D.K., Norris J.A., Flynn B.P., et al. (2017) Going wireless and booth-less for hearing testing in industry. Int. J. Audiol. 56 , 41–51.
12 NHS England (2020) DIAGNOSTICS: RECOVERY AND RENEWAL – Report of the Independent Review of Diagnostic Services for NHS England – October 2020. , 98.
13 NHS England Greener NHS » Delivering a net zero NHS. .
14 Metcalfe CW, Leonard C, Muzaffar J, Coulson C Patient perceptions of a remote assessment pathway in otology: a qualitative descriptive analysis. Eur Arch Otolaryngol Unpublished at time of article submission .