Conclusions
The present study starts from a team already used to the dynamics of software development through the Lean Kanban method. Among these dynamics are the retrospective meetings in which the team analyzes their way of working, looking for improvement opportunities. Over time, it is common to enter a phase of inertia in the improvement process. This inertia is usually aggravated by outsourcing teams which provide their services at the client’s facilities, outside the offices of their technology consultancy. To avoid this, it was decided to support the Lean Kanban method with emotional group coaching techniques with the aim of expanding the motivation and cohesion of the development team.