Team Emotional Intelligence Effectiveness
The evaluation of Group Emotional Intelligence (TEI) was carried out using a 61-question questionnaire, based on the Druskat and Wolf model \cite{JJ1,EE1}. The model proposes 6 TEI dimensions and 9 standards that guide the team’s interaction with: its members (individual-level), the team as a whole (team-level), and others outside the team (cross-boundary level). At each of these levels, there are norms that create awareness of emotion in the team and norms that regulate team behavior \cite{LL1}. Figure \ref{449041} shows the average values reached for each dimension by the team member set.
- Team Awareness of Members
- Team Management of Members
- Team self-assessment
- Seeking feedback and support emotions
- Creating an assertive environment
- Proactive problem solving
- Team social awareness
- Build external relationships