- “(…) the separation limits the opportunities to build social connections that would lead to internal job promotions.”
- “Because their jobs entailed streamlining services based on the vendor’s model for either IT or HR processes and providing customers with the product they were looking for, these professionals felt “chewed up” by both their old and new employers.”
- “They often had limited support for solving conflicts between expectations and reality for the vendor and the client”.
- “For most, continued employment meant doing the same thing at different client companies, not the opportunity to learn varied aspects within one’s field.”
- “Often, their opportunity for career growth is stunted”