Team Emotional Intelligence Effectiveness

The evaluation of Group Emotional Intelligence (TEI) was carried out using a 61-question questionnaire, based on the Druskat and Wolf model \cite{JJ1,EE1}. The model proposes 6 TEI dimensions and 9 standards that guide the team’s interaction with: its members (individual-level), the team as a whole (team-level), and others outside the team (cross-boundary level). At each of these levels, there are norms that create awareness of emotion in the team and norms that regulate team behavior \cite{LL1}. Figure \ref{449041} shows the average values reached for each dimension by the team member set.
  1. Team Awareness of Members
  2. Team Management of Members
  3. Team self-assessment
  4. Seeking feedback and support emotions
  5. Creating an assertive environment
  6. Proactive problem solving
  7. Team social awareness
  8. Build external relationships