The integration of coaching techniques and emotional intelligence combined has enabled team members to increase their self-knowledge, identify their limiting and empowering emotions, as well as establish a joint vision of the values they include and of their mission and objectives in the short and medium-term as a team. All this has led to a restructuring of the team, which as we will see, has had a very positive effect on increasing the degree of commitment and effectiveness of each of its members.
Emotional Team Coaching Process
As mentioned before, ETeC was applied to a team that provided software maintenance services, consisting of 6 software engineers: a project manager and 5 developers. At the same time, during the first coaching session, two heads of the Ministry were invited to participate and learn about the initiative that was being carried out with the team. For its part, the process was carried out by two coaches. These coaches are experts in Emotional Intelligence, certified in personal and executive coaching, and team coaching. One of them is a psychologist with extensive experience in training and HR, and the other is a Software Engineer, with experience in research, consulting, and training.