It’s convenient to use 75%
An easy way to do a query for exam marks or exclusions 33%
Saves traveling  costs 42%
I can check the responses 25%
On-line query responded immediately 8%
Don’t have to stand in a queue anymore 50%
Easy access to the IT student Query System 17%
Saves on printing cost as query is archived and saved and available on-line 33%
Allows me to log on to the IT Student Query System and check the progress of my Query 8%