Theory Transfers: Multi-sensory Human Bond Communication in Maritime Domain
Norwegian maritime industry faces a major long-term societal challenge with meeting the human-center design needs of the future generation of remoting control. We are currently experiencing an increased need for supporting different stakeholders on land to control unmanned ships at sea. Since the Norwegian government’s official report on innovation in maritime domain brought attention to the rapidly emerging social insights on technology development, we are seeing increased attention directed towards new models for delivering knowledge around technology-based products and services. In line with this, this paper presents a design approach that focuses on effectiveness as the foundation for the design of enabling technologies for the maritime domain. To answer the overarching research questions that concerns constriction of a theoretical design framework, the operationalization of the framework by informing a tailored methodology, and reflection of design outcomes to generate knowledge that can link design and engineering work back to theory. Actor Network Theory and Maurice Merleau-Ponty’s phenomenology of the lived body has been used to construct design framework with theoretical concepts from the Computer-supported cooperative work research field that frame an understanding of effectiveness as the basis for the design. We answer that social computing can emphasizes designing for effectiveness: a design process with supportive analyses of preconditions, participation, and decision making on the design computing devices. Results from the framework building suggest that this design approach can open up opportunities to design long-lasting relationships between people and digital devices they use in their everyday life by designing effectiveness.