- This section lists actionable steps that a leadership team can take to begin a foundation for change.
- For example, "The plan should include fundamentals of change outlined in the National Quality Forum (NQF) safe practices, including awareness, accountability, ability, and action".
Practice Plan
- Practice comfort planning with patients as a way to engage them in their care planning.
- Practice motivational interview protocol to accurately discern and map out with patients their distress signs when in acute psychiatric crisis (e.g. upon admission).
- Formalize the process of initiating, documenting, and following up with patient’s around their comfort plan
- Formalize the process of disseminating information about a patient’s comfort plan among unit staff, clinicians and support staff.
Technology Plan
The technologies used should be focused on providing the best patient care and be easy to implement for acute care hospitals. Technologies are not a replacement for the clinical treatment received in hospital but instead supplement the treatment and increase favorable patient treatment outcomes.
Patient & Family Engagement
The inclusion of a patient’s family and/or support persons (friends, religious leaders, private mental health clinician etc.) in a patient’s care planning while in hospital is vital to providing complete care for the patient. We have identified the involvement of family and other supports as a key factor in promoting optimal patient outcomes, and propose to:
- Create a conceptual model of family and support engagement in acute psychiatric settings
- Create tools to help clinicians better assess and map out a patient’s family and support system e.g. genograms
- Provide identified family and supports with psychoeducation about ways to best support a patient during an acute psychiatric crisis
- Develop metrics for quantifying the impact of family and support on patient outcomes, to contribute to the existing body of research.
Metrics
Topic
Include a brief description of metric integrity.
Topic Name
Topic description
Outcome Measure Formula
Numerator:
Denominator:
*Rate is typically
Metric Recommendations
Direct Impact:
Lives Spared Harm:
\(Lives\ =\ \left(Compliance\ Rate_{measurement}\ -\ Compliance\ Rate_{baseline}\right)\ x\ Healthcare-associated\ Infection\ Rate\ _{baseline}\)
Data Collection: