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Linking Interpersonal Emotion Regulation and Work Performance: A Comprehensive Review
  • Sasidharan Murugan
Sasidharan Murugan
AJK College of Arts and Science

Corresponding Author:[email protected]

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Abstract

This review explores interpersonal emotion regulation and its implications for work performance. It provides a comprehensive review of the literature, encompassing the definition and conceptualization of interpersonal emotion regulation, models and theories explaining its relationship with work performance, key constructs, and mechanisms involved, factors influencing its effectiveness at individual, organizational, and social levels, as well as methodological approaches used in studying this phenomenon. The study highlights the positive effects of interpersonal emotion regulation, including enhanced emotional well-being, improved job satisfaction, increased task performance and productivity, and enhanced teamwork and collaboration. It also discusses the negative effects, such as emotional labor and burnout, suppression of authentic emotions, and strain on interpersonal relationships and team dynamics. Practical implications for organizations and managers are presented, emphasizing strategies for promoting positive interpersonal emotion regulation and the importance of employee well-being and job satisfaction. The study concludes by suggesting future research directions, including developing context-specific models, exploring mediating and moderating factors, and evaluating intervention programs.