Abstract

Successful product development is mostly based on how well ideas, opinions, and contributions from stakeholders are taken into account. There are signs that the way a project manager involves stakeholders in the project is directly linked to how well software products are delivered. Engagement of stakeholders enables organizations to proactively consider the requirements and desires of anyone with a stake in the stakeholder management process. For the stakeholder management process to work, all stakeholders must be listed in a reference document, and their involvement in the process must be kept up-to-date. The main goal of this study is to find a solution to this problem by coming up with a feature-based strategy for capturing and documenting the right stakeholders during the stakeholder management process. The strategy also supports ongoing monitoring of the status and attributes of stakeholders during this process. To evaluate the strategy, we have conducted a case study on the stakeholder management process of Smart Home to assess the ease of use, usefulness, effectiveness, and efficiency of the proposed strategy. The results reveal that our strategy of documenting and keeping track of the stakeholders makes the stockholder management process more effective and efficient. The results have also shown that the proposed strategy is considered easy to learn and useful by the software engineers.