How and when engaging leadership influences physicians’ burnout: a
moderated mediation model
AbstractBurnout among healthcare professionals can lead to poor quality of
patient care and performance. However, previous research has largely
ignored how organizational and individual aspects can together reduce
physicians' burnout. This study, which is based on self-determination
theory and uses a sample of medical specialists, examines the mediating
role of resilience and the moderating role of communication in the
relationship between engaging leadership and physicians' burnout. First,
engaging leadership was found to reduce burnout levels among medical
specialists. Second, resilience positively mediated the effect of
engaging leadership on physicians' burnout. Third, communication
interacted positively with engaging leadership in increasing physicians'
resilience. Therefore, engaging leaders and organizational communication
policies seem to be crucial factors which have an impact on physicians'
burnout as they increase individual resilience.