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How and when engaging leadership influences physicians’ burnout: a moderated mediation model
  • Andrés Salas-Vallina,
  • Justo Herrera-Gómez,
  • Anna Ferrer-Franco
Andrés Salas-Vallina
Universitat de Valencia

Corresponding Author:[email protected]

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Justo Herrera-Gómez
Universitat de Valencia
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Anna Ferrer-Franco
Universitat de Valencia
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Abstract

Burnout among healthcare professionals can lead to poor quality of patient care and performance. However, previous research has largely ignored how organizational and individual aspects can together reduce physicians' burnout. This study, which is based on self-determination theory and uses a sample of medical specialists, examines the mediating role of resilience and the moderating role of communication in the relationship between engaging leadership and physicians' burnout. First, engaging leadership was found to reduce burnout levels among medical specialists. Second, resilience positively mediated the effect of engaging leadership on physicians' burnout. Third, communication interacted positively with engaging leadership in increasing physicians' resilience. Therefore, engaging leaders and organizational communication policies seem to be crucial factors which have an impact on physicians' burnout as they increase individual resilience.