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Challenges of Lean Healthcare Implementation in Private Jordanian Hospitals
  • Romany Thabet H,
  • Lubna A. Baqleh
Romany Thabet H
Yarmouk University Faculty of Medicine

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Lubna A. Baqleh
Yarmouk University
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Application of lean management in hospitals has a great impact in reducing waste and waits with continuous improvement of healthcare. The current study aimed at identification of the challenges and reality of applying the lean management philosophy in private hospitals in Jordan. Many challenges have been identified such as management roles and responsibilities, people construction, resources management, strategy, planning, and information about lean. The study sample consisted of 131 employees working in private hospitals, and the study adopted the quantitative approach, and many statistical methods were used, such as descriptive statistics. The results of the study showed that there are many challenges and obstacles that limit the application of the lean management philosophy, such as the management role, the administration bears the greatest responsibility for not applying the philosophy of lean management in an appropriate manner, through the lack of commitment and support on the part of senior management with regard to the mechanism of applying lean management. Also, one of the factors that greatly affect the lack of application of lean management is the people construct; so there are many private hospitals that do not focus on the participation of their employees in their decision-making at times. In addition to the weakness in resources management, the lack of strategies and planning by the administration in hospitals, and the lack of sufficient knowledge among the management and employees in lean management. The study recommended the work of private hospital managers to choose the best ways and methods in order to implement and implement lean management, this is within the framework of defining strategic goals and priorities that form the basis of all hospital systems.